Returns & Exchanges
We want you to love your skin and your products, which is why we offer a 30-day satisfaction guarantee on all full-sized items. If a product isn't the right fit for your unique skin type, we are happy to facilitate a return or an exchange to help you find your perfect match.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal within 30 days of your purchase to start the return or exchange process.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring the bottles are securely sealed to prevent any leaking during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team receives and inspects your return, we will issue a full refund to your original payment method or ship out your requested exchange item.